Dell really has great customer service. If you all want to get anything from Dell, do let me know, I will introduce the sales representative from Dell that I bought my monitor from.
My monitor came earlier than I expected in 2 ways:
1. According to Dell Support Order Status page, it was supposed to be delivered to me on the 21st April 2008. However, yesterday, I received a sms as well as an email asking me to confirm the delivery of my monitor on the next day (which is today) and I was so delighted to hear that.
2. My delivery time slot was suppose to be from 2pm to 6pm today, however, I got woken up by the door bell sound at 12.03pm and there is it, the delivery man with my monitor.